Curbside Pickup and Doorstep Delivery

Curbside Pickup and Doorstep Delivery

As we introduce the Downtown District Marketplace you may be asking: Is it legal to offer curbside pickup and doorstep delivery as a non-essential business?

In most areas of Canada, including Ontario, online retail businesses can continue to sell to customers online, by telephone or by mail or delivery. Curbside pickup is allowed in many regions as long as 2-meter physical distancing is maintained by employees and customers. For non-essential businesses, customers cannot enter the facility.

We have both essential and non-essential businesses in the Downtown District. Many are offering Curbside Pickup or Doorstep Delivery, or both. Each business is taking recommended precautions and we recommend that our online shoppers also practice caution and follow recommended protocol for reducing the spread of COVID-19.

See below for documentation from the Ontario Government regarding this topic:



  1. (1)  Beginning at 11:59 p.m. on Tuesday, March 24, 2020, each person responsible for a place of business that is not listed in Schedule 2 shall ensure that the place of business is closed.

(2)  Despite subsection (1), temporary access to a closed place of business that is not listed in Schedule 2 is authorized, unless otherwise prohibited by any applicable law, for the purposes of,

(a) performing work at the place of business in order to comply with any applicable law;

(b) allowing for inspections, maintenance and repairs to be carried out at the place of business;

(c) allowing for security services to be provided at the place of business; and

(d) attending at the place of business temporarily,

(i) to deal with other critical matters relating to the closure of the place of business, if the critical matters cannot be attended to remotely; or

(ii) to access materials, goods or supplies that may be necessary for the business to be operated remotely.

(3)  Nothing in this Order precludes a business that is not listed in Schedule 2 from operating remotely, without attending at the place of business, for the purpose of,

(a) providing goods by mail or other forms of delivery or making goods available for pick-up; and

(b) providing services online, by telephone or other remote means.

Note: “essential business” means a business listed in Schedule 2. To see a list of essential businesses see link provided below.

For more information refer to links below: