Welcoming Streets
The Welcoming Streets Program is designed to support DBIA business and vulnerable individuals simultaneously by addressing business concerns and providing direct systems navigation support.


Through direct, proactive outreach, Welcoming Streets assists with the following:
- Reducing unnecessary calls to local police department
- Enhancing community safety
- Referrals to local housing and mental health/substance use supports
- Fostering positive therapeutic relationships by promoting empathy and inclusivity
- Raising awareness through community education
Applied Research
Loyalist College’s Applied Research and Innovation Office has partnered with Welcoming Streets to conduct research aimed at enhancing the program’s outreach effectiveness while addressing potential gaps in program delivery. The Applied Research and Innovation Office (ARIO) plays a central role in supporting and developing the College’s capacity for applied research and innovation. ARIO acts as a major catalyst for economic growth, sustainability, and social development in the region. Our integrated approach brings together industry, community partners, researchers, employees, and students to collaborate on projects that use new or existing knowledge to solve real-world challenges with immediate applications.
Community Partners and Other Support Services
Welcoming Streets works closely with local social service agents and Belleville Police Services to address the unique needs of the clients they service.
Donations
Donations are a significant help to this program. If you are interested in making donations to the program, please email welcome@downtownbelleville. Some ongoing donations include:
- Quality seasonal clothing and footwear
- Bottled water
- Gift Cards
- Ensure or boost
- Protein bars or other individual snack items
- Feminine hygiene products
Both Scalliwag Toys (302 Front Street) and Tinkered Decor and More (217 Front Street) also accept donations for the Welcoming Streets program.
Some ongoing donation items include:
- Seasonal clothing items and footwear
- Bottled water
- Sports Drinks
- Ensure or Boost
- Nutri-Grain Bars
- Large Reusable Grocery Bags
Other Support Services
Belleville Downtown District BIA
- Suggestions on how to improve the downtown customer experience
- Ideas on how to change public perception of downtown Belleville
Belleville Police Services Non-Emergency Line: 613-962-3456
- Welcoming Streets Steward is unavailable, and you’ve been directed to make contact
- No immediate threat to the safety of any individuals that may be involved
- Wellness checks
Belleville Polices Services: 9-1-1
- Welcoming Streets Steward is unavailable, and you’ve been directed to make contact
- Immediate threat to the safety of the individual or others
- Witnessing a crime or a crime is in progress
- Emergency
- Trespass to Property Act
- Mental health crisis
Additional Community Supports
- In a Crisis? Contact QHC Crisis Intervention Line at 1-888-757-7766
- If you must use drugs alone, contact 1-888-853-8542
- Emergency Housing Hastings County 613-771-9630, Mon-Fri, 8:30AM-4:30PM, after hours available Mon-Fri 4:30PM-8:30AM at 1-877-528-9514
- Addictions and Mental Health Support call 310-Open 613-310-6736
- HPEPH Overdose Reporting Tool https://www.hpepublichealth.ca/report-an-overdose/.
For information on Safer Drug Use and Harm Reduction visit https://www.hpepublichealth.ca/safer-drug-use/
Welcoming Streets in the News
Global News Kingston – Welcoming Streets
Compassion in Action: Interview with Welcoming Streets Belleville
Belleville’s Innovative Homelessness Outreach Program Expands
In Touch with Quinte- Welcoming Streets
Materials to Download
Welcoming Streets 2023 Business and Community Partner Survey Results
Welcoming Streets 2023 Individuals with Lived/Living Experience Survey Results
Welcoming Streets Survey Results 2022
Welcoming Streets – Full Program Report
Welcoming Streets – Sharing Spaces Poster
Welcome Streets – Map of Local Services (Summer 2022)
Welcoming Streets Community Postcard
Welcoming Streets Statistics: Recent Infographics